This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with their use of the services offered by the website Hotel Natura Residence Business & SPA (hereinafter: the Service)
The administrator of personal data contained in the Service is LUKIER SP.Z O.O., Myszków 42-300, Sikorskiego 49A/13 entered into the register of entrepreneurs under the number NIP: 9492224306 (hereinafter: ADO).
To ensure the security of entrusted personal data, ADO operates based on internal procedures and recommendations, compliant with appropriate legal acts on the protection of personal data, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
ADO exercises particular care to protect the interests of the persons to whom the data relate, and in particular ensures that personal data are:
processed lawfully,
collected for specified, lawful purposes and not subject to further processing incompatible with those purposes,
factually correct and adequate in relation to the purposes for which they are processed,
stored in a form enabling the identification of the persons to whom they relate for no longer than necessary to achieve the processing purpose.
ADO performs functions of acquiring information about users and their behaviors through voluntary submission of information in forms, for the purposes of:
responding to user inquiries made via the contact form based on Article 6(1)(f) GDPR,
accepting reservations using the online reservation system under Article 6(1)(b) GDPR,
providing services offered by ADO according to Article 6(1)(b) GDPR,
marketing, including sending commercial information to the email address if the Client has consented by ticking the appropriate box during the reservation process under Article 6(1)(a) GDPR. Consent to data processing for marketing purposes and sending commercial information may be withdrawn by clicking the appropriate link in received messages or by sending such a request to the ADO's email,
realizing the legitimate interest of ADO in particular cases based on Article 6(1)(f) GDPR, e.g., debt collection,
On the first visit to the Hotel Natura Residence Business & SPA website, the user is informed about the use of cookies. By remaining on the website, the user accepts the use of cookies. Not changing browser settings by the user is equivalent to consenting to the use of "cookies".
Changing cookie settings will occur after restarting or refreshing the session on the ADO website.
Installation of "cookies necessary for the basic functionality of the Service" is required for its proper functioning, especially necessary for authorization.
Cookies necessary for the functioning of the site can be changed by modifying browser settings, bearing in mind that changing settings may cause improper functioning of the site
More information about cookies is available in the "Help" section of the user's internet browser menu.
Users who, after reviewing the information available in the Service, do not want cookies to remain stored in their device's browser should delete them from their browser after finishing their visit to the Service. The following types of cookies are used in the Service:
session - remain in the browser until it is closed or the user logs out of the Service,
persistent - remain in the device's browser until deleted by the user or until a predetermined time set in cookie parameters.
Functionally, each cookie can be divided into:
analytical cookies that help improve the user experience by understanding how users use and convert on the site,
marketing cookies used to personalize advertising content, properly target and analyze the effectiveness of marketing and sales channels,
essential cookies fundamental to the basic functionality of the Service.
Cookies we use allow us to develop our site.
Some cookies may be placed by the provider of the Online Reservation System only for:
improving and supporting the reservation process,
analyzing and collecting statistical data regarding the use of the website and online reservation system to improve them,
the Online Reservation System provider informs about installed cookies in the user interface of this system
ADO may use automated decision-making, including profiling, for marketing purposes (including automated matching of advertisements to your interests and measuring their effectiveness), and adapting offers based on Article 6(1)(a) GDPR.
Recipients of personal data may be authorities, institutions, and entities authorized by law, as well as entities providing services to ADO (e.g., legal, IT, marketing, accounting, and other entities involved in providing the ordered service).
We use the following analytical tools: Google Analytics
We use the following marketing tools:
Users who have provided data to ADO have the right to access it. Users also have the right to modify this data, request its deletion, and restrict or stop processing their personal data at any time. Users can also request deletion of their personal data from the website at any time. The right to data portability does not apply because no standard for data exchange between hotel facilities has been established.
To exercise the rights indicated above, the user should contact ADO using the same email address or phone number provided to the Service, contacting: recepcja@naturaresidence.pl
A user can withdraw consent at any time without affecting the lawfulness of processing carried out based on consent before its withdrawal, by direct contact with ADO or, in the case of technology, by changing cookie settings.
Every user of the Service may lodge a complaint with the Personal Data Protection Office.
The Service may contain links to other websites that operate independently of the Service and are not supervised by the Service in any way. These websites may have their own privacy policies and regulations, which we recommend reviewing carefully.
ADO reserves the right to change the privacy policy of the Service, which may be caused by the development of internet technology, possible changes in data protection law, and Service development. Users will be informed about any changes in a clear and understandable manner.
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In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Detailed information about the purpose of their use, including processing of user activity data and advertising personalization, as well as the possibility to change cookie settings, can be found in the Privacy Policy. By clicking ACCEPT ALL, you consent to the use of technologies such as cookies and to the processing by LUKIER SP.Z O.O., Sikorskiego 49A/13, 42-300 , Myszków, of your personal data collected on the Internet, such as IP addresses and cookie identifiers, for analytical and marketing purposes (including automated ad targeting, measuring their effectiveness, and processing user data for analytical purposes). You can change cookie settings and detailed consent preferences in .
